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itrezzo Technical Support Wiki

Using Active Directory Based Address Lookup

The itrezzoAgent Server can be configured to exclusively rely on Active Directory (AD) queries when expanding lists of addresses which describe the source data for Mandatory Contact Lists (MCL) and the target (recipient) lists for MCLs or custom contact lists (CCL). By default, it uses a combination of AD queries and MAPI-based methods.



How to Configure AD-Based AddressLookups

AD-Based address lookup can be governed by a DWORD value named AddressLookups in Windows registry. Perform the following steps to either create or modify that. Based on the operating system (32 or 64-bit), the path for that REG_DWORD in Windows registry will be different.

Using 32-bit OS

  • In Windows, click Start menu, click 'Run', type 'regedit' and click 'OK'
  • Windows Registry Editor will open
  • Expand HKEY_LOCAL_MACHINE, SOFTWARE, itrezzo and select itrezzoAgent
  • Right-click on itrezzoAgent and create a new DWORD Value

    Create a DWORD and name it AddressLookups

    Create a DWORD and name it AddressLookups


  • Name it as AddressLookups and double click on it to enter value data
  • Enter any number in between 1-3

    Set value data for AddressLookups

    Set value data for AddressLookups


  • Click 'OK'
  • Close Registry Editor
  • Open Windows Services console
  • From the list of available services, select and restart itrezzoAgent service

    Restart the itrezzoAgent service

    Restart the itrezzoAgent service



Using 64-bit OS

  • In Windows, click Start menu, click 'Run', type 'regedit' and click 'OK'
  • Windows Registry Editor will open
  • Expand HKEY_LOCAL_MACHINE, SOFTWARE, Wow6432Node, itrezzo, and select itrezzoAgent
  • Right-click on itrezzoAgent and create a new DWORD(32-bit) Value

    Name newly created DWORD as AddressLookups

    Name newly created DWORD as AddressLookups


  • Name it as AddressLookups and double click on it to enter value data
  • Enter any number in between 1-3

    Set value data for AddressLookups

    Set value data for AddressLookups


  • Click 'OK'
  • Open itrezzoAgent Administrator window, click on the Servers container on the left panel
  • On the right panel, the list of itrezzoAgent server(s) will show up
  • Select an appropriate itrezzoAgent server, right-click on it and select 'Restart Service'

    From servers container select itrezzoAgent server and restart service

    From servers container select itrezzoAgent server and restart service



AddressLookups will be performed using different sources depending on what value data is set in Windows registry. When

  • AddressLookups value is missing or equal to 0, the existing mix of MAPI and AD lookups will be used
  • AddressLookups = 1, itrezzoAgent Server will evaluate both the LDAP and Global Catalog providers and use the one which returns most complete result set
  • AddressLookups = 2, all queries will use the LDAP provider
  • AddressLookups = 3, itrezzoAgent Server will only query the Global Catalog


[Note - this feature is available in itrezzoAgent server release v4.2.7 and above]



See Also

itrezzoAgent Server itrezzoAgent Server Installation itrezzoAgent Server Release Notes

itrezzo Support Wiki version 3.0.5.619. See the itrezzo web site or the itrezzo blog site to learn about contact management on your smartphone.

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