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itrezzo Technical Support Wiki

Sync Active Directory Contact Photos to Outlook



If your organization has employee photos stored in Active Directory, you can use the itrezzo Unified Contact Management to do this. If you have not yet loaded contacts into the Active Directory, please review the itrezzo Contact Management Blog Posting on http://contact-outlook.blogspot.com/2013/06/adding-employee-photos-to-outlook.html about this topic.

Once the photos are installed in Active Directory and you want all employee smartphones to have pictures in their address book, please follow the instructions below to configure the EPS process to sync using a Mandatory Contact List.



  1. Once the thumbnails have been added to AD, the itrezzo Agent server needs to have a registry entry added in the
    “HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\itrezzo\itrezzoAgent” location. The name of the entry is EPS.ReadThumbnailPhoto and is a DWORD that should be set to “1”. See the screenshot below:

    Adding registry entry

    Adding registry entry


  2. Go to itrezzo Administrator once the registry key has been added. In the left-hand pane, right-click on the 'EPS' container and select 'Properties'. Select the 'Data' tab and check the box under 'Advanced field settings' to 'Specify Write behavior for each data field' and then select the 'Fields' button. Scroll down near the bottom of the list and check the first two boxes for the 'Photo' field in the 'Mandatory Contacts' section (the 'Write' and 'Overwrite' boxes should be checked). See the screenshot below:

    Choosing write and overwrite options in itrezzo Admin

    Choosing write and overwrite options in itrezzo Admin


  3. After selecting 'OK', select the 'Privacy' tab, and scroll down to 'Photo' field at the bottom. Make sure it is unchecked and select 'OK'. See screenshot below:

    Image

  4. Now, from the “Servers” container in the left-hand pane, right-click on the green icon for your server and select 'Run EPS Now', DO NOT select 'Use special settings for this EPS run', and select 'Run Now'. The photos should appear in your itrezzo managed contacts after the EPS run completes.

    Running EPS and checking for results

    Running EPS and checking for results


  Name Size
- image001 AD (1).png 47.45 KB
- image002 AD (2).png 41.57 KB
- image003 AD (1).png 27.89 KB
- image004 AD (1).png 38.09 KB

itrezzo Support Wiki version 3.0.5.619. See the itrezzo web site or the itrezzo blog site to learn about contact management on your smartphone.

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