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itrezzo Technical Support Wiki

itrezzoAgent Server Administration





Description



The itrezzoAgent Administrator (IA-Admin.EXE) is used to configure, run tasks on demand, and view statuses of the itrezzoAgent Server. The User Interface is patterned after the Microsoft Management Console, although it's not actually an MMC snap-in.

The interface consists of a navigation pane on the left and a contents pane on the right. Each top level container represents a feature or a repository for physical objects such as servers or handhelds.

itrezzoAgent Administrator



Installation

The admin program is installed by default along with the itrezzoAgent Server installation. However, it can also be installed as a standalone configuration on any of the following platforms:

  • Windows XP
  • Windows 2000, 2003
  • Windows Vista
  • Windows 7 (MAPI subsystem must be 32 bit)
  • Windows 2008 R2 (MAPI subsystem must be 32 bit)

It requires a MAPI subsystem to open the itrezzoAgent mailbox and run on any system that has Microsoft Outlook, the Exchange System Manager, or the Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 package. The administrator program does not require CDO to be installed.

The administrator program opens the itrezzoAgent service account mailbox to read and write configuration changes. Any Windows login identity with 'mailbox owner' permissions can perform this management. In order to start or stop service from the 'Servers' container, a local administrative privilege is required on the target machine.

The itrezzoAgent Administrator (IA-Admin.EXE) is used to configure:


TroubleShooting

If the itrezzoAgent Administrator has trouble connecting to the service account mailbox, launch it from the command line with the /init parameter to reinitialize itrezzoagent:

"c:\program files\itrezzoAgent\IA-Admin.EXE" /init

See also

itrezzoAgent Server

itrezzoAgent Server Installation

How to configure itrezzoAgent server for CAS Array

itrezzoAgent Server Release Notes

Language Packs

License packs Installation

itrezzoAgent Server log information

Switching itrezzoAgent Service Account Mailbox

How to change itrezzoAgent password

itrezzo Support Wiki version 3.0.5.619. See the itrezzo web site or the itrezzo blog site to learn about contact management on your smartphone.

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