1.0 Description
Each itrezzoAgent account gets a unique Authorization Code (AuthCode) from itrezzo when the mailbox is initialized. If the primary SMTP address of the service account mailbox changes, the AuthCode will become invalid.
License packs issued by itrezzo are all uniquely configured for a specific Authcode. When license packs are sent via email, the body of each license pack contains the Authcode.
An itrezzoAgent Server Authcode is 12 hexadecimal digits.
2.0 Manually Setting the Authcode
When a license pack is sent, the Authorization code is shown in the body of that message. It is critical that the SMTP address of the service account mailbox match the SMTP address shown in the email message (see sample below)
A new license pack is attached for the itrezzoAgent server.
To install this license pack please forward the message to
the e-mail address of the itrezzoAgent mailbox. Within one
minute you should receive a message confirming that license
pack was automatically added. Please check to make sure
that you are running the latest version of the
itrezzoAgent server.
It is located at http://support1.itrezzo.com/updates/server.
Authorization Code: 31065CD40055
Mailbox: EPS-E2K@itrezzo.net
Expires: December 11, 2009
License for 45 users
Services: GAL;EPS
EPS Configuration Tab
To set the Authorization code:
1. Stop the itrezzoAgent service and
itrezzoAgent Watchdog2. Open the
itrezzoAgent Administrator3. Right click on the small itrezzoAgent icon at the top left corner of the navigation bar.
4. Choose properties.
5. Select the Configuration Tab
6. Click the
Change button
7. Enter the Authorization code as shown in the body of the license pack email
8. Click OK
9. Click OK
10. Close the
itrezzoAgent Administrator11. Start the itrezzoAgent Service
You may now forward license packs to the itrezzoAgent service account mailbox.
See Also