During the
BlackBery PIN Extraction Process, the
BESmgmt SQL database is opened in read only mode. The handhelds are queried and associated records are written to the Handheld Inventory Folder.
In addition to
Maximum Complete Logging, there is a registry setting that can enable tracing of SQL database access. When turned on, it creates a file IA-Trace-
hostname.LOG which looks approximately like the sample below.
Dec-16 16:04:43 {1710936421 ticks} [124530688] BPE (start)
Dec-16 16:04:43 {1710936578 ticks} [124530688] GetBPEData: (checking for connectors)
Dec-16 16:04:43 {1710936671 ticks} [124567552] GetBPEData: (found 1 connectors)
Dec-16 16:04:43 {1710936687 ticks} [124567552] GetBPEData: (begin reading connector data)
Dec-16 16:04:43 {1710936734 ticks} [124567552] ReadBESConnectorData: (reading SQL connector VMP-SQL4[BESMgmt])
Dec-16 16:04:43 {1710936781 ticks} [124567552] GetBPEDataSQLCxn: (start ping VMP-SQL4)
Dec-16 16:04:43 {1710936796 ticks} [124567552] GetBPEDataSQLCxn: (finish ping VMP-SQL4)
To Enable BESmgmt SQL Trace Logging
- Logon interactively to the specific server where itrezzoAgent Service is running.
- Go to the Start Menu
- Choose Run
- Enter RegEdit. Hit OK or Enter.
- Browse to HKEY_LocalMachine\Software\itrezzo\itrezzoAgent
- Create a new DWORD value named DebugTrace
- Set the value to 1
Note: If you are on a 64 Bit Windows OS, you can find the key in this location:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\itrezzo\itrezzoAgent
That value gets read at the start of every BPE run. It is not necessary to restart the
itrezzoAgent Service to take effect.