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BlackBerry Enterprise Server Logs

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Modified on 2011-09-15 05:36 by ssi7 Categorized as BlackBerry_Reference, Troubleshooting

BES Logging

The BES creates text logs for the major components of the server. This is a summary of the components on BES 4.1:


Each day, the BES creates a new set of logs.

Using Explorer to open the Log File location

The simplest method to reliably locate the BlackBerry Server logs is to use the Windows Control Panel applet:
  • Open the Windows Control Panel.
  • Click on the BlackBerry Server Configuration icon.
  • Click on the Logging tab.
  • To the left of the Browse button, there is a file path.
  • Select all of the file path text and copy it to the clipboard.
  • From the Windows Start Menu, choose RUN
  • Paste in the File path of the BES Logs.
  • Choose OK and the Logs folder will open.
  • Sort the view by date so that the most recently modified items are at the top.



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