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Table of Contents [Hide/Show] Description    Step 1. Create public folder to hold messages    Step 2. Go to itrezzoAgent administrator and select target handhelds folders    Step 3. Run BPE process

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Description

Handheld Public Folder (HHPF) setup steps are presented in this article. Each step is provided with description.

After setup is complete, you have to install custom MAPI views. For next steps see HHPF view in Outlook installation.

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Step 1. Create public folder to hold messages

The first thing that you must do is to create a public folder (to hold messages) and the BESadmin must have owner access to the mailbox. It will create subfolders, so there is no choice but to give the itrezzoAgent / BESadmin service account mailbox owner permissions on this specific folder.

An example would be:

Public Folder

All Public Folder

itrezzoAgent

In this case, the itrezzoAgent mailbox needs to have read or list access to the parents, and Owner access to the "BlackBerry Handhelds" folder.

The user should avoid having any replicas of this folder.

Note. In a large organization with many servers, it can take a while for permissions to propagate, so create the folder and set permissions a few hours in advance.

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Step 2. Go to itrezzoAgent administrator and select target handhelds folders

When permissions are in place, use the itrezzoAgent administrator, right click on Asset Management - BPE and choose properties.
Click the folder button: (which may take a while to appear if the public folder heirarchy is large).

Select the target handhelds folder:
Choose OK and OK



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Step 3. Run BPE process

Run the BPE process and with in about 20 minutes, you should have a message for each handheld appear.