itrezzo Technical Support Wiki


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Description

The itrezzoAgent Self Service Update (SSU) feature insures that each user keeps their own personal contact details. The administrator defines an interval

itrezzo’s Self Service Update (SSU) facilitates data input from one of the most trusted sources – the employee. By automating the request and processing of information from employees themselves, SSU becomes a more reliable and cost effective solution.

The itrezzo System Admin user can specify a Distribution List such as "All Employees", who will get an SSU request message. Each employee receives a customized HTML message showing what information is already on file. The recipient can click on a secure link inside of the message to confirm that their information is correct, or a different link that will take them to a web page where they can edit their contact info. If the user ignores the Self Service Update message, a reminder can be sent every 7 days to insure compliance.

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