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itrezzoAgent EPS, Merge Duplicate EMail Address

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Modified on 2011-09-21 22:35 by ssi7 Categorized as Active_Directory, Microsoft_Exchange_Server, Outlook_Address_Book, Troubleshooting

Description

In some cases, user contacts may have identical E-Mail addresses in the E-Mail1 and E-Mail2 fields of an Outlook contact. EPS can be run on Demand to eliminate the redundant addresses.

  • Open itrezzoAgent Administrator
  • From the Servers container, select a itrezzoAgent server . Right click on the green server icon and choose Run EPS now.

    EPS on demand window

    EPS on demand window


  • EPS - On Demand window will appear. Within this EPS - on Demand window, select Perform Full Update. Click on Advanced button located on the right mid section of this window. The following dialog box will appear:

     Merge duplicate e-mail address

    Merge duplicate e-mail address


  • Check the check box to merge duplicate e-mail address on target contacts and click ok.
  • Run EPS on a test user, and validate that the desired behavior has occurred before trying it on additional users.
  • Duplicate E-Mail addresses are only merged when EPS is run on demand.


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