Search the wiki


itrezzo Technical Support Wiki

itrezzoAgent WatchDog Service


The itrezzoAgent Watchdog service monitors the health of the itrezzoAgent Service. The Watchdog reads data from the itrezzoAgent mailbox to validate that the server process is responsive. The iAWatchDog.EXE process runs as a service. It can be started and stopped using the Microsoft Windows MMC Snap-in in the Windows Administrative Tools Menu:

MMC Services Snap-In

Disabling the WatchDog Service

The WatchDog service can be stopped for short intervals without any detriment to the applications. However, the main itrezzoAgent service also has its own internal monitor that may need to be disabled at the request of technical support.

From the itrezzoAgent Administrator, customize the itrezzoAgent Watchdog as follows.

itrezzoAgent Administrator

Select the Servers Container from the Navigation bar. Right Click on a server and choose Properties.

itrezzoAgent Administrator

Disable both the Watchdog Service and the internal monitor by setting the WatchDog Service Interval to zero.

See Also

itrezzoAgent Server Diagnostic Ping

itrezzo Support Wiki version See the itrezzo web site or the itrezzo blog site to learn about contact management on your smartphone.

The Trademark RIM® BlackBerry® Smartphone and BlackBerry® Enterprise Solution is owned by Research In Motion Limited and is registered in the United States and may be pending or registered in other countries. The owner of this wiki site is not endorsed, sponsored, affiliated with or otherwise authorized by Research In Motion Limited.

Microsoft Outlook, Microsoft Exchange Server, Microsoft Active Directory, Microsoft Windows Mobile are trademarks of Microsoft.