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Alternate Contact Sources

Many organizations have multiple storage locations for critical contact information. These contact sources could be Public Folders, SQL or CRM databases, Access databases, or Excel Spreadsheets.

Currently, the challenge for most organizations is that these types of contact sources do not synchronize with handheld devices without the manual update of a user's contact folder. This update process is labor-intensive and does not give a positive return on investment (ROI) because company information continuously changes.

The itrezzoAgent EPS solution can connect these alternate contact sources and automate synchronization with users' contact folders which, in turn, synchronize with the handheld devices. Having up-to-date critical contact information that is quickly viewable from one's handheld device during some type of emergency is a crucial piece to a company's Disaster Recovery (DR) and Business Continuity Plans (BCP).

See Also

Alternate Data Source - CSV/Text File

Alternate Data Source - Microsoft Access Database

Alternate Data Source - Microsoft Excel Data

Alternate Data Source - SalesForce

Alternate Data Source - SQL Database

itrezzo Support Wiki version See the itrezzo web site or the itrezzo blog site to learn about contact management on your smartphone.

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